“We work with mental health services, counseling and survivor groups.” Collaboration and mutualityĪcross the board, it’s important to all be on the same page. “What we do is connect people with resources in the community where they can get that peer support,” says Reali-Sorrell. Through peer support - whether that’s support groups or shared appointments - the goal is to connect to others who have gone through or are going through the same traumatic experience. “So, it’s involving them and building that trust.”Īnd it even goes back to small details like a doctor asking for permission before touching a person or even offering them a choice on where they’d like to sit during an appointment. Do they want to talk to law enforcement? Do they want to press charges? Do they want to start on certain medications?” says Reali-Sorrell. The individual is the driver on each decision. In some specialty clinics, victim advocates can help individuals apply for a restraining order and apply for victims of crime compensation, a program offered in all states.Īdvertising Policy Trustworthiness and transparency “We want to give them as much information as we can so there are no surprises.” “It’s making sure that when a doctor’s office schedules an appointment, the individual knows what to anticipate at that appointment,” says Reali-Sorrell. The goal is to make sure that individuals feel physically and psychologically safe at their appointment. Here are some examples of the principles healthcare providers may use in their trauma-informed approach to care. Losing interest in enjoyable activities.Portraying negative thoughts about themselves or the world.Having difficulty paying attention or concentrating.Being hyper-vigilant or easily startled.But trauma is also emotional trauma, mental trauma and spiritual trauma.” A person has a life-threatening car accident or gunshot wound - something very traumatic happened to their physical body,” says Reali-Sorrell. “When people think of trauma, they typically think of physical injury. The Substance Abuse and Mental Health Services Administration (SAMHSA) defines trauma as “a result from an event, series of events or set of circumstances that is experienced by an individual as physically or emotionally harmful or life-threatening and that has lasting adverse effects on the individual’s functioning and mental, physical, social, emotional or spiritual well-being.” She explains the principles of trauma-informed care, how it works and why it matters. “Instead of saying, ‘What’s wrong with you?’ we change that into ‘What happened to you?’” “The goal of trauma-informed care is shifting the lens of how we care for people,” says trauma expert Michele Reali-Sorrell, DNP, RN, SANE-A, SANE-P. It considers the experiences of each individual, how trauma may impact their lives, what symptoms they’re experiencing and then works to prevent re-traumatization. That’s why an approach to healthcare, known as trauma-informed care, is so important. Doctors may unknowingly make situations worse when the goal is to provide care in a safe environment. Trauma can happen to anyone, anytime, and the mental, physical, social and emotional effects of it can last a lifetime.Īnd that can mean doctor’s appointments and exams can feel invasive and trigger certain feelings and emotions. But it can also be due to a loss, war or a natural disaster. It can happen as a result of abuse, violence or neglect. We do not endorse non-Cleveland Clinic products or services. Advertising on our site helps support our mission. Cleveland Clinic is a non-profit academic medical center.
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